Refund policy

Returns
We offer a 30-day free return policy. Items must be unused, in original packaging, with proof of purchase.

To request a return, email support@holoxcel.com. If approved, we’ll send a return label and instructions. Items sent back without approval won’t be accepted.

Damages & Issues
Contact us immediately if your order is defective, damaged, or incorrect.

Exchanges
Return the item and place a new order once approved.

Refunds
Refunds are issued to your original payment method within 24 Hours after approval.